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Categories (8)
Accounts and Access
Services Related to Accounts (Passwords & Locked Accounts) and Requesting Access
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Software and Applications
Services Related to BLS Supported Software and Applications
(For Simplicity support, contact Danielle Atkins. For Westlaw support, contact the Library)
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Desktop Support
Services Related to Computer, Device and Printing Support
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Communication and Collaboration
Services Related to Email (Personal & Department) & Listservs
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Wi-Fi and Network
Services Related to Wi-Fi and Network
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Information Security
Services Related to Security (Spam, Phishing, Cyber Security Training, VPN)
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Audio Visual
Issues related to AV including (requests, classrooms, Panapto)
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General Support
General questions
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Account Support
Account Support (Admitted Students)
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Account Support (Admitted Students)
Password Reset
Email Support
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Shared Drive Access Request
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