Department mailbox/Group mailbox/Listservs

  • Creating a new shared or departmental email account

    • Requesting a mailbox used by multiple users 
    • Assigning or updating access for staff members

  • Issues with an existing shared email account

    • Trouble sending or receiving messages
    • Access or permission problems
    • Mailbox behavior questions (delivery, visibility, or usage concerns)

  • Listserv (distribution list) questions and changes

    • Adding or removing members
    • Modifying list ownership or settings