Request a Device Wellness Check

if your computer is running slowly, acting unstable, or you just want to make sure everything is up to date and working properly. A technician will review your device for performance, stability, and security and help prevent issues before they interrupt your work.

What to include in your ticket

• Your location (building/floor/room)
• Device type (laptop/desktop) and asset tag (if available)
• Any issues you’ve noticed (current or past)
• Best time for us to stop by (optional)

What to expect

A technician will stop by to quickly review your device. The visit typically takes about 10–15 minutes. If you prefer, you can request a specific time and we’ll coordinate with you.